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Placing an Order with the Shopping Cart
You can view
product details and select items for purchase by first click on the
item's description, which will display expanded information about the
product, including the product description and a picture (if
available). Then you can click the 'Add To Cart' button next to the
item. Once you have placed the item in your cart, you can choose to
'Check Out' or 'Continue Shopping'. You are not required to view the
item's description prior to purchase. It is recommended to ensure your
order selection(s) is correct.
How to Remove or Change Cart Items
Click the 'View Cart' button in the upper-right of any
page. An order summary will be displayed, with quantities. To remove an
item from your cart, simply change the quantity of that listed item to
'0' and click the 'Recalculate' button or 'Delete' the item. To change the quantity of an
item, enter the new quantity and click the 'Recalculate' button.
How to Check Out Cart Items
When you are finished shopping and are ready to purchase your items,
click the 'Check Out' button in the upper-right of any
page. You will be prompted to provide necessary information required to
process and ship your order, including your postal/email addresses,
alternate contact information and payment type. We offer several
payment options; Credit Card, Email Money Transfer, Phone Order and Paypal to name a few. Note that
for orders paid by Cheque or Money Order, payment must be received and
verified prior to shipping your order. Once you have reviewed,
confirmed and submitted your order, the request will be sent to our
warehouse for processing. You will be contacted for payment details
within 2 business days of receipt of your order if additional shipping
charges apply (see shipping).
How to Return Damaged or Defective Items
It's our goal to make your shopping experience easy and pleasant. To
make sure you've received exactly what you've ordered, please inspect
your entire order when it arrives. If you're not completely satisfied,
you may return any items within 30 days of receipt to process your
refund, credit or replacement. Please contact us before returning any
items. We will advise you of the correct shipping methods.
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